Privacy policy

Effective Date: September 11, 2025
Last Updated: September 11, 2025

This Privacy Policy describes how PURE CLAVE CORP., operating under the business name “SteriMax” (“Pure Clave,” “SteriMax,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.sterimax.us (the “Site”) or otherwise interact with any services offered via the Site (collectively, the “Services”).

By using or accessing any of our Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other legal, operational, or regulatory reasons. Any updates will be posted on this page with an updated “Last Updated” date.

1. Personal Information We Collect

a. Information You Provide to Us

  • Contact Information: Name, email address, phone number, billing and shipping address.

  • Account Details: Username, password, security questions.

  • Order Information: Purchase details, transaction information, payment confirmation.

  • Shopping Activity: Viewed items, items in cart, loyalty rewards, reviews, referrals, and gift cards.

  • Customer Service Communications: Any details you provide in messages or feedback.

Some parts of the Services require certain information to function. You may choose not to provide this information, but doing so may limit your access.

b. Automatically Collected Information (Usage Data)

We collect certain information automatically when you access the Site, such as:

  • IP address

  • Browser and device type

  • Pages visited, links clicked, and time spent

  • Referral URLs

This data may be collected using cookies, pixels, and other tracking technologies.

c. Information from Third Parties

We may receive information about you from service providers and business partners, including:

  • Hosting and analytics vendors

  • Payment processors (e.g., Stripe or PayPal)

  • Shipping and logistics partners

  • Marketing and advertising platforms

2. How We Use Your Information

We use your personal information to:

  • Provide and fulfill our Services and orders

  • Operate and improve the Site

  • Communicate with you about orders, account updates, or support

  • Detect and prevent fraud and ensure account security

  • Send marketing communications (if permitted by law or consented)

  • Comply with legal and regulatory obligations

We do not use or disclose sensitive personal information without your explicit consent.

3. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Recognize you on return visits

  • Analyze how the Site is used

  • Personalize your experience and advertising

You can manage your cookie preferences in your browser settings. Note: Disabling cookies may affect the functionality of the Site.

We do not currently respond to “Do Not Track” signals. Learn more at allaboutdnt.com.

4. How We Disclose Your Information

We may share your personal information with:

  • Vendors and service providers (e.g., hosting, payment processing, customer service)

  • Marketing partners (to tailor promotions)

  • Affiliates or subsidiaries

  • Legal authorities, if required by law

  • In the event of a business transfer (e.g., merger, acquisition)

We do not sell or share personal information of individuals under 16 years of age.

5. Your Rights and Choices

Depending on where you live, you may have the following rights:

  • Right to Know: Request what data we collect, use, and disclose.

  • Right to Access: Receive a copy of your personal data.

  • Right to Delete: Request we delete your data.

  • Right to Correct: Fix incorrect or outdated information.

  • Right to Portability: Request a copy in a portable format.

  • Right to Restrict Processing

  • Right to Withdraw Consent (if applicable)

  • Right to Appeal any denied privacy request

To exercise these rights, email us at info@sterimax.us. We may require identity verification.

5A. For Canadian Users

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you;

  • Request corrections to your personal information;

  • Withdraw consent to our collection, use, or disclosure of your information (subject to legal or contractual restrictions);

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise your rights or make inquiries about your personal information, you may contact us using the information provided in the Contact Us section below. We may request certain information to verify your identity before responding to your request.

We may transfer personal information outside of Canada for processing or storage, including to the United States. When we do so, your information may be accessible to foreign law enforcement authorities. We take reasonable steps to ensure that such information is protected with appropriate safeguards.

We will not discriminate against you for exercising your privacy rights.

6. California Privacy Notice

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information Collected and Disclosed:

Category Examples Shared With
Identifiers Name, address, email Service providers, affiliates
Commercial Information Purchase history, shopping behavior Marketing partners
Internet Activity Browsing behavior, IP address Analytics providers
Geolocation Inferred from IP Vendors, logistics partners

To request access, deletion, or to opt-out (where applicable), contact info@sterimax.us.

Depending on where you live, you may have some or all of the rights listed above in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

7. Children’s Data

The Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us to request deletion.

8. Security and Retention

We use commercially reasonable measures to protect your information, but no method is 100% secure.

We retain personal information as long as needed to:

  • Provide Services

  • Maintain your account

  • Fulfill legal obligations

  • Resolve disputes and enforce our policies

9. International Data Transfers

Your personal information may be stored and processed in the United States or other countries. Where required by law, we implement safeguards such as Standard Contractual Clauses.

10. Third-Party Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your rights, you can contact us at:

Email: info@sterimax.us
Phone: +1(929) 396 3148

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What do we offer our customers?

Flexible installments

Upgrade your equipment, expand your business, and enjoy flexible payment options.

Technical support

With local service centers and direct manufacturer support, professional help is always within reach.

Free shipping

All our deliveries come at no cost to you and are always protected with full insurance.

Secure transactions

Our store is fully protected by advanced SSL technology to guarantee complete data security.